Wellumo
Health

Buying medicines online? 5 things to watch out for

  • 25 July 2026

Ordering medicine online is easier than ever. But how do you know if you've found a reliable provider? The Health and Youth Care Inspectorate (IGJ) shares Five key points to consider to safely buy medicines online.

At Wellumo, we recognise the importance of these points. That is why we have fully oriented our care and services towards them.

5 things to check before buying medication online

How Wellumo tackles it:
Wellumo exclusively sells products that fall within the legally permitted categories for over-the-counter medicines and health products. We display the required certifications on our website and exclusively work with suppliers who comply with Dutch and European laws and regulations. Have doubts? Click on our certification, the verification is always up-to-date.

How Wellumo tackles it:
Wellumo is registered and can be found in the official register of aanbiedersmedicijnen.nl. We actively recommend our customers check this. Transparency about our registration status is not hidden information for us – we deliberately include it in our footer and on the ‘About Us’ page.

How Wellumo tackles it:
Wellumo only supplies prescription-only medicines. This means that every product provided through us, by definition, requires a valid prescription. There is absolutely no way to get through to us without a prescription. This is how we ensure the safety of every customer, from the first order to the last delivery.

How Wellumo tackles it:
Wellumo does not offer introductory discounts, promotional prices or other bait pricing. Unlike many other providers, we offer fair, transparent rates throughout your entire treatment programme. No surprises after your first order. Our prices are on average 12% lower than those of comparable providers, not because we offer one-off special deals, but because our pricing is consistently fair.

How Wellumo tackles it:
At Wellumo, you pay a fair price from the outset. We do not work with temporary introductory discounts or offers (which are prohibited) where the price later increases. As a result, our rates over the entire treatment plan are often more cost-effective than those of other providers.

Ordering safely online begins with trust

The IGJ emphasises that safely buying medicines online starts with critically examining the seller. Is a medical assessment carried out? Is the medication from an authorised pharmacy? Do you receive support during treatment?

With Wellumo you can ask all these questions yes This is why we combine the convenience of online care with the certainty of professional medical guidance, reliable medication, and personal attention.

Good care isn't just about medicine. It's about the people behind the care.

Start your personal
treatment plan.Supported by doctors, tailored to your situation.

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Frequently asked questions

Need help or have a question?
Call us on +31 33 25 88 593
Our customer service team is happy to help, Monday to Friday.

Prefer to e-mail?
Send us a message at info@wellumo.com

1) Choose your treatment on the website.
2) Complete the medical questionnaire.
3) A BIG-registered doctor will assess your application.
4) Upon approval, the doctor writes a prescription and releases the partner pharmacy.
5) We will deliver discreetly to your home (possibly in subscription form).

A doctor who is BIG-registered in the Netherlands. You can see the BIG number on this site and check it in the BIG register.

After medical approval and release by the pharmacy, shipment is usually 1-3 working days (excluding Sundays/Holidays). Refrigerated transport or delivery restrictions may affect.

No. Prescription drugs are never supplied without medical assessment and pharmacy release.

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How Wellumo works

Start my free check

Before you can place an order, we ask you to complete a medical questionnaire. Based on your answers, one of our doctors will assess which treatment best suits you.
  • 3 minutes

Choose and order your medication

Upon completion of the questionnaire, the most suitable medication(s) will be displayed. You select your desired medication and pay for it in advance. After ordering, one of our doctors will contact you within 24 hours (on weekdays). No approval? In that case, you will of course receive a full refund immediately.
  • 1 minute

Confirm your identity

We are required to verify your details, and we do this via ID verification. This is a simple and secure way to confirm your identity. Please ensure you have a valid ID ready: driving licence, passport, or ID card.
  • 1 minute

Contact with the doctor

One of our doctors will contact you personally. Upon approval, the prescription will be issued and we will send your medication to the specified address via our pharmacy.
  • Within 24 hours (on working days)

Medication delivery from our Pharmacy

Medication delivery is handled by our in-house pharmacy. With a subscription, we ensure that repeat prescriptions are always refilled on time. You can cancel at any time easily through your personal account.
  • 1-2 working days

Ondersteuning tijdens je persoonlijke traject

Through your personal account, you have access to many functionalities that will help you throughout the entire weight loss process. You also have easy contact with one of our doctors, and telephone contact is also possible, of course.

Start my free check

Before you can place an order, we ask you to complete a medical questionnaire. Based on your answers, one of our doctors will assess which treatment best suits you.
  • 3 minutes

Choose and order your medication

Upon completion of the questionnaire, the most suitable medication(s) will be displayed. You select your desired medication and pay for it in advance. After ordering, one of our doctors will contact you within 24 hours (on weekdays). No approval? In that case, you will of course receive a full refund immediately.
  • 1 minute

Confirm your identity

We are required to verify your details, and we do this via ID verification. This is a simple and secure way to confirm your identity. Please ensure you have a valid ID ready: driving licence, passport, or ID card.
  • 1 minute

Contact with the doctor

One of our doctors will contact you personally. Upon approval, the prescription will be issued and we will send your medication to the specified address via our pharmacy.
  • Within 24 hours (on working days)

Medication delivery from our Pharmacy

Medication delivery is handled by our in-house pharmacy. With a subscription, we ensure that repeat prescriptions are always refilled on time. You can cancel at any time easily through your personal account.
  • 1-2 working days

Ondersteuning tijdens je persoonlijke traject

Through your personal account, you have access to many functionalities that will help you throughout the entire weight loss process. You also have easy contact with one of our doctors, and telephone contact is also possible, of course.

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